Order & Payment
Here you will find the answer to all your questions about placing and paying for your order.
ORDER
Place your desired products in your digital shopping cart via the large 'ORDER NOW!' bud. After this, your shopping cart will appear on your screen or you can navigate to it yourself after continuing shopping via the button at the top right of your screen. After you have navigated to the checkout page, enter your desired invoice and delivery address here after which you can pay for your order.
Is my product in stock?
You can see this on the product page of your desired item. If it is the case that we do not have one of our items in stock, the expected delivery time of this product is stated on the product page.
Do I need an account to place an order?
With us you do not need an account to place an order, but you can create an account with us to enjoy special benefits, to stay informed of all our news and to pay faster for future orders.
How do I change my order?
Changing your order is only possible if you have not yet received a shipping confirmation. Please contact us via the contact form on our Contact page Or send an email to info@thebluewavecollective.com.
How do I cancel my order?
Cancelling your order is only possible if your order has not yet left our warehouse. For this too, you simply contact us via the contact form on our Contact page Or send an email to info@thebluewavecollective.com. Has your order already been shipped? Then you can refuse it at the door or return it free of charge.
PAYING
At The BlueWave Collective you can pay in several ways. For example, you can 'pay quickly' with PayPal, Google Pay or Apple Pay, but you can of course also use traditional payment methods.
As a Dutch customer you can of course easily opt for iDEAL, where as a Belgian customer you can just as easily pay with Bancontact. In addition, we accept payments from Visa, MasterCard and Maestro and you can pay afterwards (or directly) with Klarna.